Frequently Asked Questions

How long does shipping take?

Shipping typically takes 7-15 business days depending on your location. You'll receive full tracking details via email.

Can I return my order?

Yes! We offer a 30-day hassle-free return policy. Simply contact us with your order number and we’ll guide you through the process.

Also don’t accept returns for these

Due to hygiene and safety reasons, we do not accept returns on opened skincare products, massagers, or any personal care items — including personalized or used products.

How can I contact customer support?

You can reach us anytime via our Contact Us page. We respond within 24 hours.

What if my item arrives damaged?

Don’t worry — just send us a photo and we’ll send out a replacement or full refund right away.

Do you offer order tracking?

Absolutely. Every order comes with tracking and we’ll update you every step of the way